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We know shopping online should be easy and stress-free, and we’re here to make sure you’re happy with every order. Here’s how we handle refunds, returns, and cancellations:

 

💸 Our Refund Promise

If something isn’t quite right with your order, don’t worry—we’ve got you covered!

✅ Returns Made Easy

• You can return items within 30 days of receiving them.

• Items should be unused, in their original packaging, and in good condition.

• Sorry, but personalized products, digital downloads, and perishable goods can’t be returned.

✅ How to Get a Refund

1. Send us a quick email at support@iqraislamicstore.com with your order number and reason for return.

2. We’ll guide you through the return process step by step.

3. Once we receive and check your item, we’ll issue a refund to your original payment method within 7–10 business days.

✅ Need an Exchange Instead?
If you received the wrong or a damaged item, we’ll send you a replacement—fast and free.

 

🛑 Cancellations

Changed your mind? No problem!

• You can cancel your order within 2 hours of placing it.

• If the order has already been processed or shipped, we won’t be able to cancel it, but you can still return it once it arrives.

 

📝 A Few Notes

• Partial Refunds: If an item is returned used, damaged, or late, we may offer a partial refund.

• When We Cancel Orders: If there’s an issue like stock running out or a payment problem, we’ll notify you immediately and refund your payment in full.

 

📞 We’re Here to Help!

Got questions? Need help with a return or refund?
💌 Email us at: support@iqraislamicstore.com
 

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